Confronting the unexpected situations generated by the COVID-19 crisis, the RomSoft, software company, founding member of IMAGO-MOL Cluster, wants to help by easing the communication between patients and pharmacists.
Knowing the difficulties people meet in finding the medication they need, but also the challenges pharmacists are confronted with these days, being among the top-exposed professional categories, Romsoft launched a new functionality on the EMIM platform – Medicine Request for the patients.
The purpose is to connect patients in search of a specific medicine with pharmacies that have it in stock. Through EMIM pharmacists can help their customers. They can register in the application by using the Pharmacist login option. When a patient fills in a medicine request, they will be notified automatically via e-mail. Once registered, the pharmacists can see all medication requests that are active in the system and can answer to any of them in one click. The message will be sent to the patient through SMS or e-mail, as chosen by the pharmacist.
As a patient, once Medicine Request is submitted, pharmacists in its area will answer via SMS/e-mail, if they have the product in stock. Through EMIM, users save precious time because they are notified via SMS or e-mail as soon as the medicine is in stock to an EMIM partner pharmacy.
For patients, now it can be downloaded the mobile app from Google Play.
It is important to add that this is a fully free service, including the SMS part, both for patient and pharmacist.
In wanting to help the medical system, EMIM is taking on the mission to facilitate patient-pharmacist interaction as are aware of the latest news regarding stock shortage for some medicine categories. It is important to meet patients’ needs and help them avoid going out more than necessary, queuing outside pharmacies, only to find the medicine they are looking for is out of stock.
RomSoft intends to develop digital solutions to fight against the side effects of the COVD-19 outbreak!